Hear What Patients Have To Say

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Linda L.


Helen V.


Sheryl F.


James B.


Regina G.


Diane P.


Jennifer H.


D. Tosach


G. Piccione


S. Feliciano


J. Fernandez

 

Doctor Hecht

Thank you so much for the big cup and pen, I loved it.  I put all my change in it when I come home everyday.  Although this is very late, thank you so much for helping when my tooth fell out.  Without you it wouldn't be the same.
I have bad memories of hitting the slide but good memories of you saving my tooth.  You made it a painless process that I will thank you for, forever.
I would also like to thank Keri for holding my hand the whole time.  And Aida for checking my tooth every other visit with x-rays.

Thank you again,
Venessa Q.

 

Dear Dr. Hecht & Staff

(10/27/05) Thank  you for being so pleasant and understanding.  It was a hard decision for me to get my tooth pulled.  I'm glad I came into your office and gave myself a chance to try oral sedation.  It was a beautiful experience and I was very calm and comfortable.  I appreciate the throw that was put over my legs and the soft music.  I have never been treated with such kindness.  I will definitely recommend you to my family and friends.

Sincerely,
Anita P.

 

Dear Dr. Hecht & Staff,

I would like to extend my sincere appreciation and thanks to Dr. Hecht and his wonderful staff.  I had not been to a dentist for over five years and knew that I had no choice but to make an appointment to see someone.

Like so many others I had a tremendous fear of dentists.  Just hearing the word dentist or hygienist sent me into a state of panic.  After many, many sleepless nights wrought with anxiety and fear I searched the yellow pages and saw Dr. Hecht's advertisement.

From the moment I made the initial phone call and spoke with Lisa I felt better although still apprehensive.  At my first appointment when I met Keri and Dr. Hecht I knew I had made the right choice.  Dr. Hecht really does understand what being afraid means.  His technique and chair-side manner are truly that of a professional.

My fear of dentists was compounded by my fear of hygienists.  Then I met Aida.  She is a gentle, caring person who immediately put me at ease.

Once again thanks to Dr. Hecht, Zel, Lisa, Keri and Aida for the wonderful care you have given to me.  You have given me a reason to smile again.

Sincerely,
Christine I

 

Dear Dr. Hecht & Staff,

I just wanted to take a moment to thank you - I have recently joined the ranks of the rest of the Dentist fearing people who put themselves in your capable hands.

My story is quite similar to many of those appearing in your book of Testimonials; however, I think it's worth repeating.... I hadn't been to a dentist in 15+ years. I knew that the health of my teeth and gums was deteriorating rapidly. I searched high and low for a dentist who was sensitive to those of us who shake with fear at the thought of even sitting in the dentist chair let alone having work done.

I was in a panicked state the entire time I thought about making that first phone call. From the first discussion with Lisa on the phone, I began to gain confidence. Once I had my consultation, I was really feeling confident that I had made the right choice. not once did you ridicule me for waiting so long or poke fun at my fear. Though, I'd be lying if I said that from the time of my consultation to the actual treatment day I wasn't a wreck, when I arrived the morning of my procedure, fully educated as to what was to take place, a calm came over me. I was handed a special "cocktail" that made me more relaxed than I have ever been in my life. Next thing I know, my wife is driving my home. I experienced no pain and no discomfort during or after the procedure.

I don't know how to thank you for putting me back on the right track. I have been following your instructions to maintain excellent oral hygiene to ensure that we remain in more of a maintenance mode rather then the state I was in when i first walked into your office.

Again I thank you and your competent staff for giving me the courage to take the necessary steps toward ensuring that my teeth and gums remain healthy. I can actually chew on both sides now....I haven't been able to do that in years! You can be sure that I will recommend your services to anyone with a fear of Dentists. In fact I've already shared my experience with several members to our family as well as some friends.

Thank you, Thank you, Thank You,

Sincerely,
Darrel R.

 

Dear Dr. Hecht & Staff:

When I heard the word dentist, I woudl go into a panic. I have been trying for years to get a courage, to go to a dentist.

As a child, I went through a terrifying experience, that I just couldn't overcome. Everytime I would even think dentist I would tremble.

So come January, I opened the book to the yellow pages, and picked Dr. Hecht, cause he cures all babies & chickens. When you sit in his chair he's like magic all your fears are gone. He makes you feel so calm and comfortable.

And the entire staff Zel, Lisa, Keri, and Aida are the warmest, kindest, nicest, and most caring people. When I go to the office, I fell like I'm visiting fmaily, and I'm paying a social visit.

Dr. Hecht and staff thanks for curing this baby. I am so gratefuly, to you all...

Love,
Anne W.

 

Dear Dr. Hecht & Staff:

I am your 58 year old hard case...  When I called your staff was the most comforting and understanding human beings I have spoken to in a medical setting in a long time.  As a medical professional it's always obvious to me when you call any kind of medical office you are more than likely given the bum's rush due to over work, or just plain rudeness.  It was very obvious from the minute your staff picked up the phone your policy was different.  Knowing that the person you are speaking to is actually listening to the words you are saying and not just going through the motion of setting up an appointment is the most reassuring feeling.  Hearing the attention in each and every member's voice is like a welcomed sedative.  Even before you start your treatments the comfort level is exceptional.  From your front desk to your operating suites the courtesy is evident in ever corner of your practice.

Sedation Dentistry is a marvel, rivaled only by your patience & understanding.  I was very embarrassed by the appearance of my mouth and even though you were brutally honest with me you were never offensive or condescending.  Your frank approach to a self inflicted condition was and is your special brand of look you in the eye confidence.  What you really hear is "trust me and we will get through this together", and without ever saying those words, that is what your self assured presence and confidence makes me feel.  You said no pain there was no pain.  You said I wouldn't remember I didn't.
Truth = Trust...

Claire S.

 

Dear Dr. Hecht & Your Lovely Team:

I just wanted to take some time to express my appreciation for my first visit yesterday.  All my anxieties and fears about "Dentist" have been erased.   You and your staff have provided an environment of sheer gentleness, patience, much support and service with a smile from the moment I walked through the door.  I'm looking forward to my next visit.  Thanks a million, You're the best.

Your New Patient,
Denese S.

 

Dear Dr. Hecht & Staff:

... Dr. Hecht's no nonsense approach and his honesty in telling me not what I wanted to hear but what was necessary convinced me to follow through...

... I have nothing but praise for Dr. Hecht and his highly trained staff of professionals.  I recently had the work performed and am very happy to report that it was as painless as possible.  From the moment of my first appointment to the day of the surgery, Dr. Hecht's staff did everything they could to ease my fears.  Their professionalism, dedication, compassion, and concern for the patient were clearly evident from the very first visit.  Therefore, I wish to extend my heartfelt thanks to Dr. Hecht, and his entire staff of professionals for their uncommon compassion and professionalism and for making my experience completely painless.

Sincerely,
-Joseph R.
Staten Island, NY

 

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